FAQ :                                                                                                                                  

1. About us 
As a leading company in manufactory and exporting business. We are specialized in?cutting plotter ,stone?engraving machine, heat press machine,? laser machines and so on.?Our factory locate on?Hefei city,? ?Anhui, China. Welcome to visit our company.

2. Payment
We accept L/C ,T/T Bank transfer, Paypal ,Western union as payment.

3. MOQ
We do not require MOQ ,small order and sample order is most welcome here.

4. How can I buy 
Send your requirement with item or model no. quantity you need , your shipping address to our sales team. We will reply you within 12 hours with quotaiton details .

5. Delivery time
A:Generally it is 1-5days if the goods are in stock. or it is 10-20 days if the goods are not in stock, it is according to quantity.

6. Aftersale Service
A: 24 hours Online service and technical support within warranty time.
    Free new spare parts itself instead of broken parts if you receive the product firstly.

7. How about the warranty
A: We can supply 1 years warranty.

8: Refund Policy
A: Returns accepted if product not as described, buyer pays return shipping fee. or keep the product & agree refund with seller.

CONTACT INFORMATION

Contact Person: Lily chu