FAQ Q1: Are you a manufacturer ? Yes.We are a professional manufacture of paper cutter and glue binder for 20 years.Q2: Can you custom voltage?Yes,we can do 220V 50HZ,220V 60HZ,110V 60HZ for all the machine. And 380V 50HZ for hydraulic cutter. Q3: What's your package?Export non-fumigation wodden case Q4: How do you ship the finished products?By Sea By Plane By courier, TNT , DHL, Fedex, UPS Etc Q5: What's the delivery time?Within 15 days after get the payment Q6: Is your machine warranted?Our machine is guaranteed for 13 months, and if there is any problem with the machine during the warranty period, we will provide after-sales service.Our service 1. Reply in 12 hours. 2. 13 months warranty. 3. Provide free normal spare parts once machine has probem during the warranty 4. Solve customer's machine problem within 24 hours from the time problem raised. 5. Provide free technical support and spare parts
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